Thanks to the internet, we have the luxury to look up reviews online for technology, food, beauty care, and everything in between before we commit to making a purchase. This shouldn’t be any different while searching for the best pet care provider for your fur baby. Just type in “cat sitter in viera”, “dog boarding in Rockledge”, “best pet sitter in Melbourne, Florida”, or “dog walker near me,” and you will see a long list of choices.
Online reviews are a great tool to use to gain insight into pet care services providers in Brevard County. Use these tips throughout your pet care provider search to feel confident that you are making the best choice for your fur baby.
Why is it Important to Read Pet Care Service Reviews?
It is essential to read about pet care services and their reviews to ensure that the provider is the best fit for you and your pet’s needs. Each provider has their own specialties and service offerings. Reviews provide an open forum for clients to discuss both positive and negative experiences. This provides an open, honest description of what you can expect.
Positive reviews can assure you that this care provider is reliable and trustworthy, while negative reviews can lead you away from inadequate care. It is important to read both positive and negative reviews to get a complete picture.
What to Look for in Pet Care Service Reviews
Not sure what to look for while reading through reviews? Here are a few things that are important to keep in mind while reading reviews and making an informed decision about your pet care provider.
Look for someone that has previous pet care experience. This could be previous work experience or personal pet ownership experience. You want to find someone that has a long-standing knowledge of animals and someone that feels comfortable and confident around animals. If your pet has unique care needs (puppy, senior, medication, behavioral issues), look for any special qualifications, experience, or certifications your pet care provider will need to have. An example of this is pet first aid and CPR training.
Positive reviews can be a good indication that someone is a reputable pet care provider. Look for reviews where a provider went above and beyond to provide exceptional care. Check into their business license (this information is public record online in Florida at sunbiz.org), insurance, and staff profiles.
Reviews may state that a provider is quick to respond or sent updates to the owner about their pets. Clear and prompt communication is important, especially in the case of a pet care emergency. You want your pet care provider to be able to have access to updates on changes in plans and communicate to you any health problems if those issues arise.
Can You Trust Reviews?
You can’t always trust everything you find on the internet. Still, there are precautions you can take to ensure you are getting accurate information. If you feel the reviews are too good to be true, take further steps to verify the accuracy of the information.
Take the random negative review you may find with a grain of salt. Often, you can learn more about a company by the way it responds to potentially bad reviews than the review itself. And sadly, the truth is that some people leave fake negative reviews, knowing it will hurt business. Be diligent while keeping an open mind is our best advice.
Ask the pet care provider for referrals. You can have a conversation with other clients about their personal experiences, what they liked, disliked, or would like to see improvement on.
Once you’ve decided on a pet care provider, request a meet and greet. This provides an opportunity for both you and your pet to meet the care provider. Make sure this is someone that both you and your pet feel comfortable with. This is a good time to verify contact information, provide an emergency contact, and vet care information.
Lastly, never be afraid to ask questions. The right pet care provider for you should be able to provide the information you are looking for and help you feel confident that you can work together as a team to provide the best care needed for your pet to have a safe and positive experience while you are away.
Don’t Forget to Leave Your Own Review
After your own pet care experience, make sure you leave your review for the provider. An honest review can help others in the same position that you are in. This can also help provide positive feedback and constructive criticism for the provider so they can continue to improve their services in the future.
Finding a pet care provider that is the perfect fit for you and your pet can feel intimidating. Reviews are an excellent first step to take to ensure that you are making an informed decision. Always keep your specific pet care needs in mind and never be afraid to ask questions.
If you’re looking for a new pet care provider in Brevard County, check out our services and our reviews to ensure that we can provide the very best for your pet care needs. After our free meet & greet, if we are not the best fit for you and your pet, we will make a recommendation for you to find excellent care for your fur baby.
Do you currently use online reviews before using a company or service? Do you trust everything you read? Leave us your thoughts in the comments.
Melanie is the owner and founder of Brevard’s premier trusted in-home pet care company. With a Sociology & Criminal Justice degree from the University of Tennessee, in 2016 she took her corporate security background and combined it with her lifelong passion for animals – that’s how Space Coast Pet Services was born! She is certified in Pet First Aid & CPR, bonded, insured, and proudly completed a full background check successfully. She is committed to ongoing training and education for herself and her team. To learn more, click here.
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